Human Resources and Operations Manager

Position Description

The HR and Operations Manager will first and foremost be a team leader, who oversees Verif-y’s employees, core operations, budgets, project delivery, and strategy. Within a growing company of ever- expanding opportunities, it is crucial to employ a highly organized manager, who is responsible for the full employee life-cycle from benefits management to employee on-boarding to exit interviews, as well as, ensuring the smoothing running of Verif-y’s operations. The ideal candidate will exhibit high-levels of organization, integrity, and responsibility.

Human Resources Responsibilities

Management, leadership, advice, and coaching:

  • Setting objectives for the HR team and tracking the progress of HR staff.

  • Monitor key HR metrics across the company and ensuring all managers/employees are reviewing said metrics in a given time frame.

  • Produce and monitor HR KPIs to demonstrate and evaluate the team’s performance.

  • Act as a consultant to managers and staff enquiring about policies and procedures.

  • Develop clear and fair company policies taking into consideration the wide-ranging requirements of Verif-y’s departments and employees.

  • Training and guiding HR staff and interns where necessary.

  • Listen to employee concerns and act according to the law and the Code of Conduct.

  • Handle the personal and professional matters of employees discretely, sensitively, and appropriately.

Research, maintenance, and implementation:

  • Update HR policies to ensure compliance with legislation changes and employment best practices.

  • Monitor internal HR systems and databases, including payroll.

  • Review, approve and, modify budgets.

  • Design and implement company-wide policies and documents.

  • Ensure legal and all other employee documentation is signed and kept up-to-date.

  • Recommend new software to address personnel needs, like performance review tools.

  • Regularly review policies in use to ensure compliance with relevant legislation.

Documentation and reporting:

  • Report on tasks and findings during weekly team meetings and daily check-ins.

Operations Responsibilities

Make important internal organizational decisions regarding planning and strategy:

  • Develop, implement, and review operational policies and procedures

  • Help promote a company culture that encourages top performance and high morale

  • Oversee financial processes: budgeting, reporting, planning, invoicing, and auditing.

  • Work with the CEO and COO to determine values and mission, and plan for short and long-term goals

  • Identify and address problems and opportunities for the company.

  • Build alliances and partnerships with other organizations.

Stay on top of vital project delivery functions, such as delivery assurance, quality assurance, client delivery, and relationship management:

  • Work with and facilitate the requests of senior stakeholders and investors.

  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

  • Identify and address problems and opportunities for the company.

  • Build alliances and partnerships with other organizations.

Education and Experience


  • Strong academic record with demonstrated experience in HR Operations – Bachelor’s degree in Human Resources Management, Law, Operations Management, or relevant field

  • 3-5 years of hands-on experience with Human Resources Information Systems

  • 5 years of experience successfully designing compensation and benefits packages

  • Have demonstrable coaching and nurturing skills, as well as, experience in management,

    operations, and leadership

  • Understanding of general finance and budgeting, including profit and loss, balance sheet, and

    cash-flow management

  • 5 years of experience writing new and updating HR policies

  • 3-5 years of hands-on experience in restructuring and organization design and development

  • Previous experience of managing a team

  • Strong IT literacy e.g. of Microsoft 365 applications

Additional Competencies

  • An excellent written and verbal communicator and presenter with exceptional interpersonal skills.

  • A full understanding of confidentiality and a high level of integrity.

  • Outstanding interpersonal skills and is a motivational leader.

  • Proven track record with employee management.

  • Complete knowledge and understanding of Verif-y’s products and services, as well as, Verif-y’s competitive landscape.

  • A passion for startups and startup mentality.

  • An independent thinker able to handle ambiguity and to quickly react to changes in a fast-paced

    and ever-changing environment.

  • Ability to coordinate across different time zones and to work remotely.

  • Advanced and ever-expanding knowledge of human resources and legal sectors.

Job type:

Full-time, permanent


Based in Philadelphia, PA

With the possibility of working remote


Salary + Commission Structure

Potential Equity Participation

Apply now for success